myKPI© Data Collection Tool/Services

This powerful and flexible service provides the following features:

• A web portal which provides your data collection staff secured, anywhere, anytime access to the data collection tools, methods and process.

• Survey modules including: instructions, scope of work, what’s new, FAQs, downloads, problem reporting and suggestions.

• Data collection progress reporting for all survey implements selected.

• Ability to administer the survey implements and templates for download and distribution.

• Help desk service Monday through Friday 8:00am – 5:00pm EST (after-hours coverage optional).

• Email based support available at all times.

• Validation of the data collected to verify the integrity and assumptions used.

• Data is hosted for 1 year for downloading and reporting purposes.

• Project administration module for overall project management team status, schedule, archive, members, discussions and search tools.

• Simplified multi-location data collection with a single point of contact approach for consistency and project oversight.

• Can be used to collect performance measures like: Total Cost of Ownership (TCO); Total Cost of Technology (TCT); End User Profiles; Information Technology Infrastructure Library (ITIL®) Maturity Assessment (“ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries”) ; Sox/C198 Compliance Accelerators; Control Objective for IT (CobiT) Assessment; Information Technology Capability Maturity Model (CMM) Assessment; End User eSurveys; IT Staff eSurveys; IT Asset Audit; Customer Satisfaction Surveys etc.

The myKPI© Data Collection Tools and Services provide the following kinds of benefits:

• Improves data collection team(s) efficiency which increases your productivity, saving time and money.

• Simplifies the data collection process improving your effectiveness which provides a higher degree of consistency and data quality.

• Web based access provides better communications, increased scalability, improved distribution, less travel and reduced courier costs.

1. 12 months access to myKPI web portal which provides the necessary tools to assist staff with the data collection and reporting process.

2. Orientation sessions for Project Leaders and Data Collection Team members.

3. Data collection progress reporting.

4. Telephone/email support during the data collection phase.

5. Templates to help organize and manage your data collection effort and data requirements.

• Onsite Project Manager

• Onsite TCO Business Consultant

• Multi-location reporting

• Customization