Features:
Micromation's IT benchmarking services provide the following features
and advantages:
your cost, service level, and key performance indicator data and
structures it into an industry accepted model.
Compares
hundreds of key performance indicators to a benchmark index then assessed
with a trouble-indicator diagnostic tool to provide a root-cause
analysis report of findings and recommendations.
Highlights actions you may
take to develop an improvement plan with projected outcome.
Estimates the
costs/benefits of Information Technology (IT) improvement
initiatives for return on investment analysis.
Validates the actual impact of improvement plans or IT initiatives over
time. Baseline data is used for future comparison and progress trending.
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IT Health Check
A low cost way to compare your IT costs with other companies in similar
environments with an online, web-based, cost efficiency and quality of
service benchmark. |
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Increase the value of IT by improving your IT cost effectiveness using the Total Cost of Ownership (TCO) Benchmark Solution. |
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Improve your effectiveness as an IT Manager by learning the best
practices that drive value through a Total Cost of Ownership
(TCO) Workshop. |
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Reduce the cost of IT by determining where the low
hanging fruit is in your organization using the Total Cost of Ownership (TCO)
Light self assessment. |
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Improve your efficiency and cost effectiveness by understanding the key
performance indicators that drive value using
the Total Cost of Ownership (TCO) Assessment. |
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Increase your return on investments with powerful
cost/benefit
analysis using the Total Cost of Ownership (TCO) Business Case. |
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Improve productivity by quickly understanding where Users are
experiencing problems using the End User eSurvey. |
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Improve your IT staff productivity and effectiveness by quickly
understanding what activities are consuming their time using the IT Staff
eSurvey. |
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Improve your service levels by understanding what areas are causing your
Users pain using the User Profile eSurvey. |
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Demonstrate the increased value of IT to the business by reporting your
performance improvements to senior management using the IT Report Card. |
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