Click here to see
available options!
myKPI Designer© 3.0 Metrics SW - with key
performance indicator KPI scorecard accelerator templates Design, Build & Implement Metrics for Service
Management using MS Excel™ Templates
Continual performance improvements enhance
your true business value. myKPI Designer© helps you get focused
on the changes that matter most. Seize the opportunities that
support your organization's desired business outcomes. Make a
difference today. Stand out tomorrow!
Based on ITIL ®
(“ITIL® is a Registered Trade Mark of the Office of Government
Commerce in the United Kingdom and other countries”) continual service improvement methodology,
myKPI Designer© software provides you with hundreds of metrics,
scorecards and dashboard templates to monitor, analyze, tune and
improve your services and processes. Generic blank templates
also available.
myKPI Designer© enhances your ability to improve performance.
Measuring key performance indicators helps: validate your
strategy and vision; provide direction with targets and metrics;
justify changes with a means to gauge value-realized; signal
when to intervene with corrective actions.
FACT: itSMF International's "Implementing Metrics for
ITSM" ISBN 9789087531140 book used myKPI Designer© to
illustrate examples of a measurement methodology using ITIL's
continual service improvement 7-step process. itSMF Scorecard CD
demo included in book.
Excel™ is a register trademark of Microsoft
Why Buy Metrics SW?
Click here to see available options!
myKPI Designer©
scorecard accelerator
software helps you manage your key performance indicators to capture
value
Easy to use - template approach
makes it easy to design metrics, scorecards and dashboards - minimal
technical skills required because it uses familiar Microsoft Excel™
spreadsheets to provide repeatable templates
Faster results - template approach
with methodology provides a path for quick wins - get results in
hours not weeks or months
Save time - hundreds of metrics,
scorecards and dashboards ready for personalization - save hundreds
of hours
Save money - minimal investment
approach which can drive significant cost avoidance and savings -
save tens of thousand by focusing more on the outcomes rather than
tools, implementation and programming
Low
risk - helps plan migration
path for more costly business intelligence systems reducing risks -
ideal for developing requirements and specifications for more costly
solutions - does not replace existing IT systems or BI tools,
enhances their use and value
Peace of mind - built on industry
standards using the IT Infrastructure Library ITIL™ of best
practices and itSMF ITIL Library books - an extensive body of
knowledge is already developed for continual service improvements
and how to implement metrics for IT service management.
Metrics software, used effectively within the
measurement framework, create value.
Make it easier to concentrate
on what’s important
Make it easier to spot danger in
time to correct it
Provide the instrumentation for
management control
Improve moral in an organization
by recognizing successes
Stimulate healthy competition
between process owners
Align with the business goals
and objectives
Drive cost efficiencies and
effectiveness
Improve service levels and quality
of service increasing satisfaction.
Metrics SW Features
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myKPI Designer©
scorecard accelerator software provides
many powerful features to save time and get results faster
Expandable and editable metrics database of industry metrics for service management
Customizable Excel dashboards , scorecards, process maps, causal maps and
trending charts
Scalable and flexible fit-for-purpose model with hundreds of sample
metrics get results faster
Metrics trending charts help identify and drive cost/effectiveness
and continual improvements
Process maps help provide the instrumentation necessary to manage
and control the processes and services
Key performance indicator scorecards make it easier to concentrate on what matters
most
Excel dashboards help gauge overall success in obtaining goal &
objectives, meeting performance levels, achieving desired business
outcomes and driving improvements.
Causal maps root
cause analysis tools make it easier to spot danger in time to
correct it
More advantages of myKPI Designer©
scorecard accelerator software for ease of use and to save money
Based
on a proven continual improvement model i.e. W. Edwards Deming's
Plan/Do/Check/Act
Top-down design approach for
aligning goals and objectives makes it easier to identify what's
important
Bottom-up reporting of facts,
metrics, indicators, scorecards and dashboards provide improve goal
alignment
Process and service based approach
is familiar to service managers and ITIL™
experts
Aggregation of metrics to
formulate key performance indicators help simplify summary metrics
creation
Accountability and roles based
matrix models using help identify key stakeholders
Techniques for comparative, causal
and predictive analysis simplify interpretation of the data
Method for filtering improvement
initiatives and tracking performance status provide a close-looped
improvement model
Ability to report performance
improvements and desired business based benefits help demonstrate
value captured
Metrics SW Details
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Click on the myKPI Designer©
images below to see more details
An ITSM
metrics framework helps to validate, direct, justify and
intervene.
Excel dashboards
help align with the business goals.
Key performance Indicators
Key goal Indicators
Benefits & Improvements
KPI scorecards
make it easier to concentrate on what matters.
Efficiency/Effectiveness
Quality/Maturity
Initiatives/Benefits
Process
maps provide the instrumentation necessary to control the
process.
Inputs, Outputs, &
Activities
Critical Success Factors
Process Sensors
Causal maps
make it easier to spot danger in time to correct it.
Cause & Effect
Dynamic Analysis
6 Primary Drivers
Metrics trending
helps drive cost/effectiveness and improvements.
12 Periods
Data Dictionary
Accountability Mapping
System Requirements: Microsoft Excel™ 2003 or above, 40mb disk space,P3 Processor or faster
Metrics SW Use Cases
8 Potential use cases for myKPI Designer©
scorecard accelerator metrics software
Measure and improve cost/value i.e. efficiency and
effectiveness
Measure and improve service quality i.e. customer
satisfaction
IT governance i.e. management control
Measure and improve service levels i.e. availability
and performance
Manage pace of change i.e. agility, time to market
Improve IT/business alignment i.e. enablement of
business goals
Compliance i.e. SOX, C198, ISO20000
Monitor workload drivers i.e. volumes, process
constraints.
Click here to see available options!
Buy and
download myKPI Designer©
metrics software
now and get started today, you get:
Download of myKPI Designer© scorecard accelerator software - metrics, scorecards and
dashboards
Software Users Guide (click to view
TOC )
Examples of configured
metrics, scorecards and dashboards
Technical support
Complimentary Services :
File: mykpidesigner.htm
